ROCEN//SYS
// UTILITY / FEEDBACK

Feedback Protocol

// FB.01 / WHYACTIVE

Why Structured Feedback

Rocen runs strictly offline. There is no crash telemetry being beamed back to us. The only signal we get is the one you describe. Detailed reports let us reproduce, isolate, and ship a fix in hours instead of weeks.

// FB.02 / HOWACTIVE

How to Describe a Problem

  1. 01SUMMARYOne line. What broke.
  2. 02STEPSNumbered steps to reproduce the issue.
  3. 03EXPECTEDWhat should have happened.
  4. 04ACTUALWhat actually happened.
  5. 05DEVICEDevice model + OS version.
  6. 06BUILDApp version from settings (e.g. v0.1.0).
  7. 07SCREENSHOTAttach if visual. Crop sensitive content.
// FB.03 / FLOWACTIVE

How We Resolve

TRIAGE
Report parsed within 24h. Severity tagged.
REPRO
Engineer reproduces locally against the reported build.
PATCH
Fix authored, committed, signed by Darshserphic.
RELEASE
New APK published on the GitHub release channel.
NOTIFY
Reporter is replied to with the resolved build tag.
// FB.04 / CONTACTACTIVE

Contact Us

When your report is ready, send it through the contact channel.

[ CONTACT US ]